You can return your product in 15 days after arrival if it is undamaged and if you still have the original packaging. Your only cost is shipping the product back to us. Please contact us at firstname.lastname@example.org and we will take care of everything.
All of our products have removable covers which are washable at 40 degrees celsius (104 Fahrenheit) in washing machine. You should dry it on air, put it back on the product and then iron it with a lot of steam.